bd8999 Terms and Conditions

01 General Terms

bd8999 is an online entertainment and gaming platform operated for players in Bangladesh. These terms and conditions apply to all services, products and activities on the platform. We reserve the right to change these terms at any time without notice. However, for significant changes we will endeavour to notify registered users.

• These terms are governed in accordance with the applicable laws of Bangladesh.
• Our services are provided for personal entertainment purposes, not for commercial resale.
• You are solely responsible for all activity on your account.
• bd8999 is an independent platform; third-party game providers may have their own terms.

02 Account Registration

To create an account at bd8999, you must meet the following conditions:

• Each person may hold only one account. Creating multiple accounts is strictly prohibited and may result in account cancellation.
• At the time of registration you must provide accurate and complete information — full name, date of birth and contact details.
• You are solely responsible for keeping your account login credentials (password) confidential.
• Transferring or selling your account to anyone else is strictly prohibited.
• If you register using false information, we reserve the right to cancel the account without notice.

03 Age Verification

bd8999 strictly follows a 21+ age policy. At the time of registration, the user must declare that they are at least 21 years of age.

• At any time we may request age verification through a national identity card or passport.
• Until the verification process is complete, deposits, withdrawals or certain gaming features may be temporarily suspended.
• If it is proven that a minor has registered, the account will be closed immediately and all balances may be forfeited.

04 Deposits and Withdrawals

The following conditions apply to financial transactions on bd8999:

• Accepted payment methods: bKash, Nagad and Rocket.
• Minimum deposit amount: ৳200 (per method).
• Minimum withdrawal amount: ৳1,000.
• Standard withdrawal processing time: 5–30 minutes.
• Deposited funds and withdrawal requests will be processed only through the payment method registered to the account.
• Deposits or withdrawals in a third party's name are strictly prohibited.
• For suspicious transactions we may request additional verification information.

05 Bonuses and Promotions

Bonuses and promotional offers at bd8999 are subject to the following terms:

• Welcome bonus: 100% bonus on the first deposit, up to a maximum of ৳20,000.
• Bonus wagering requirement: the bonus amount must be wagered 20 times.
• Example: deposit ৳1,000 and receive a ৳1,000 bonus, giving a total balance of ৳2,000.
• Example: deposit ৳42,000 and receive a ৳20,000 bonus, giving a total balance of ৳62,000.
• A bonus may be claimed only once per account.
• Withdrawal is not possible before the bonus wagering requirement has been met.
• Bonus offers may have an expiry date; the terms of specific promotions apply separately.
• If bonus abuse is suspected, we reserve the right to cancel the bonus.

06 Gaming Rules

The following rules must be strictly followed when using the gaming services at bd8999:

• Exploiting any software bugs or technical issues in any game is strictly prohibited.
• Using automated or bot software to play games is strictly prohibited and punishable.
• Any attempt to defraud the system collectively or in an organised manner will result in all accounts being cancelled.
• Game outcomes are determined by a third-party certified Random Number Generator (RNG).
• If a game is interrupted due to network issues, it will be settled in accordance with the policy of each game provider.
• Collusion or agreements between players to manipulate games are strictly prohibited.

07 Security and Privacy

Your data and financial security are our highest priority. bd8999 takes the following security measures:

• All data transfers are secured through SSL encryption technology.
• Your personal and financial information is handled with third parties in accordance with our Privacy Policy.
• We will never ask for your password or full payment details via email or chat.
• If a suspicious login is detected, we may take additional verification steps to protect the account.
• User information is used solely for the purpose of providing services and meeting legal obligations.

08 Account Suspension and Closure

bd8999 reserves the right to temporarily suspend or permanently close an account in any of the following circumstances:

• Registering with false or misleading information.
• Operating multiple accounts.
• Bonus abuse or attempting to commit fraud.
• Money laundering or suspicious financial activity.
• Being confirmed as a player from a restricted region.
• Making threats, harassment or engaging in abusive behaviour.
• An account may be closed at the user's own request (self-exclusion).

Upon account closure, any valid balance (subject to bonus terms being met) will be returned. However, in cases of fraud or policy violation, all balances may be forfeited.

09 Limitation of Liability

bd8999 accepts no liability for the following:

• Loss of a game due to internet disconnection or technical issues with the user's device.
• Server downtime or errors from third-party game providers.
• Temporary unavailability due to unplanned service interruptions or maintenance.
• Account credential leaks resulting from the user's own negligence.
• Personal financial losses arising from gaming.

10 Dispute Resolution

If you have a complaint or dispute, please follow the steps below:

• As a first step, contact us via our 24/7 live chat.
• If the matter is not resolved via live chat, write to us in detail at [email protected].
• We will endeavour to provide an initial response within 72 hours of the complaint being submitted.
• All disputes will first be addressed with an attempt at an amicable resolution.
• In disputes relating to game outcomes, server logs and game history will be considered final evidence.

11 Responsible Gaming

bd8999 places the highest importance on responsible gaming. We believe gaming is a form of entertainment, not a source of income. To learn more about our responsible gaming policy, please visit our Responsible Gaming page.

• Users may set deposit limits on their own accounts.
• Self-Exclusion is available — apply through 24/7 support.
• If problematic gaming behaviour is identified, we may reach out to you.
• Never bet more than you can afford. Do not use gaming to meet financial needs.
• The 21+ age rule applies strictly.

12 Changes to Terms and Effect

bd8999 reserves the right to change, add to, or cancel these terms and conditions at any time.

• A notice will be published on the website in the event of significant changes.
• If you continue to use the platform after any changes, you will be considered to have agreed to the new terms and conditions.
• If any part of these terms and conditions becomes invalid, the remaining parts will remain fully in effect.
• The Bengali version of this agreement will always be considered the authoritative version.

13 VIP Levels & Cashback Policy

bd8999's VIP program has 4 levels. The cashback benefits for each level are as follows:

• Bronze: Up to 0.4% weekly cashback.
• Silver: Up to 0.8% weekly cashback.
• Gold: Up to 1.1% weekly cashback.
• Platinum: Up to 1.5% weekly cashback.

Advancement to a VIP level depends on the player's gaming activity and loyalty. bd8999 provides exclusive benefits and offers for VIP members.

• Cashback will be automatically added to the account every week.
• The cashback balance may not be directly withdrawable; specific wagering conditions may apply.
• VIP membership may be reviewed if activity decreases.

14 Contact & Support

Please contact us for any questions, complaints, or suggestions regarding the terms and conditions:

• Live Chat: Support available in Bengali 24/7.
• Email: [email protected]

Our support team is ready to serve you seven days a week, twenty-four hours a day, in accordance with Bangladesh Standard Time (BST, UTC+6).